1 - Open device manager, go to start, run, and type in devmgmt.msc, click on Ok. Uninstall device or do a rollback of the update.Īction: Restore and reinstall the net-extenderīackup your configuration from the net-extender, (make a note of the login details). After deleting device re-scan for changes or reboot your client.Īs this might not always be the case I have listed some troubleshooting step that got me resolving the issue in the first place.ġ - Check if recently any other network devices has been added or installed like an internet hub, mobile device or related updates.
In certain cases the issue can be quickly fixed by deleting the Wan Miniport (IP) and the Wan Miniport (PPTP) in device manager. Output of uname -a: Linux daniel-pc 4.9.I like to share my feedback, as I was addressing the same matter today and couldn't find an answer online to fix it.
The same process worked previously on a previous installment of the same OS and Windows also, which is why I suspect an issue elsewhere. The happens once I terminate the netExtender process. Journalctl -b -no-pager | grep pppd: aug 31 10:01:34 daniel-pc pppd: pppd 2.4.7 started by daniel, uid 1000Īug 31 10:01:34 daniel-pc pppd: Using interface ppp0Īug 31 10:01:34 daniel-pc pppd: Connect: ppp0 /dev/pts/1Īug 31 10:01:34 daniel-pc pppd: Cannot determine ethernet address for proxy ARPĪug 31 10:01:34 daniel-pc pppd: local IP address Īug 31 10:01:34 daniel-pc pppd: remote IP address Īug 31 10:19:46 daniel-pc pppd: Modem hangupĪug 31 10:19:46 daniel-pc pppd: Connect time 18.2 minutes.Īug 31 10:19:46 daniel-pc pppd: Sent 80 bytes, received 0 bytes.Īug 31 10:19:46 daniel-pc pppd: Connection terminated.Īug 31 10:19:46 daniel-pc pppd: Exit. Journalctl -u NetworkManager seems to have no useful output for ppp, or anything related. It stays this way without errors or timeouts for however long I let it run. 10:01:34.050 Using PPP async mode (chosen by server) 10:01:34.049 Using new PPP frame encoding mechanism 10:01:32.928 Server don't support EPC check. NetExtender log: 10:01:32.792 SSL_get_peer_certificate: err= (success?) self signed certificate in certificate chain Occasionally the service won’t wake up and the user has to restart, but we’ve had more problems caused by our SonicOS firmware on our units than. I believe we’re on 9.0.274 or something like that, the latest available on the free downloads section of MySonicwall. What happens is the connection just hangs forever at Connecting to tunnel. NetExtender has been stable for us through all versions of Windows 10 though. The issue is that I seem to be the only who can not connect via the client or CLI. Some people use Windows and contractors (like myself), use whatever, which in my case is Manjaro (Arch-based) Linux.
At work we have to use Dell's SonicWall NetExtender software to connect to the company VPN.
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